designed & manufactured by acrylidex at our studio here in the uk
***Before and After Annual Holidays***
our delivery schedules can be slightly effected
Our working days are Monday - Friday 9.30 - 5pm
If you call us please leave a message if you get our voicemail.
We do not have a minimum order quantity or value
listed in our standard range are internal frame dimensions.
All goods to be paid for at time of ordering
This includes web, telephone or emailed orders
There are no exceptions
Goods remain the property of Acrylidex until paid for in full
Late payment will delay delivery
Delivery charges applied to basket before check out are for uk deliveries only.
Additional charges for deliveries in NI, Ireland, outer uk, europe & international destinations
will be invoiced by PayPal seperately for online orders
Orders over £200 Free delivery
Orders from £50.01 to £199.99 pay £8.50 delivery
Orders up to £50 pay £6.25 delivery
NI, & outer UK
Orders over £250 Free delivery
Orders from £50.01 to £249.99 pay £20.00 delivery
Orders up to £50 pay £10 delivery
Delivery charges will be applied seperately depending upon location
Mainland UK Dispatch - this is the time to the date of dispatch, not arrival.
ALL DATES ARE SUBJECT TO CHANGE BEFORE, DURING AND AFTER
THE COMPANY HAS BEEN CLOSED FOR HOLIDAYS
TO BE SAFE PLEASE CURRENTLY ADD AN ADDITIONAL 5 WORKING DAYS
TO ALL DISPATCH TIMES BELOW WHEN PLACING AN ORDER AROUND THE TIME OF
OUR HOLIDAY CLOSURES
1-4 Standard Units - 5 working days
5-9 Standard Units - 10 working days
10+ standard Units - 15+ working days
0-9 bespoke / custom units (guide only) - 15+ working days
10+ bespoke / custom units (guide only) - 20+ working days
Standard International dispatch
1-4 units - 10 working days
5-9 standard units - 15 working days
Special & Custom International Dispatch
Dispatch of international special and custom orders is individual to each order
Please call us on 01834 891571 to organise special delivery of urgent orders
These dispatch details are a guide and maybe variable due to material & delivery constraints.
we reserve the right to change them as business requires.
Orders delivered by courier
All goods must be inspected upon receipt
Do not sign for goods until checked
Any damage, shortfall or discrepancies must be reported upon delivery
The company can take no responsibility for breakages, shortfall or discrepancies if not reported immediately upon delivery
In the unlikely event you are unhappy with any aspect of your order, for any reason, please contact us within 1 hour of receipt.
Bespoke, Personalised, and made-to-order goods are non-refundable,
In the unlikely event of a refund being required, delivery costs will not be refunded.
Goods will be collected free of charge if faulty.